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Marketplace Specialist

Marketplace Specialist (eBay and/or Amazon)

The Marketplace Specialist is responsible for managing & optimizing the company’s online marketplace presence, particularly on platforms like eBay and/or Amazon. This role focuses on creating and maintaining product listings, developing competitive pricing strategies, engaging with customers, and analyzing sales performance to drive growth and maximize profitability.

Key Responsibilities:

  • Market Analysis: Analyze data trends, and customer feedback to identify growth opportunities and provide actionable recommendations.
  • Campaign Development: Develop and implement promotional campaigns to drive traffic and increase marketplace sales. Develop and implement promotional campaigns to drive traffic and increase marketplace sales.
  • Product Listing Management: Maintain accurate, optimized, and compliant product listings across eBay and Amazon platforms.
  • Competitive Pricing: Monitor marketplace competition and develop strategies to maintain a competitive advantage.
  • Customer Engagement: Respond promptly to customer inquiries, to ensure high satisfaction and provide exceptional service.
  • General Support: Perform other related tasks assigned by management to support marketplace operations.

Qualifications:

  • Bachelor’s degree in marketing, business, or related field.
  • At least 3 years of experience managing eBay and/or Amazon marketplaces (experience with both platforms is advantageous).
  • Strong knowledge of e-commerce best practices, including SEO for product listings, keyword optimization, and pricing strategies.
  • Skilled in using marketplace tools and analytics platforms (e.g. Amazon Seller Central, eBay Seller Hub).
  • Ability to interpret data and transform insights into business strategies.
  • Strong organizational and problem-solving skills.
  • Excellent Communication and customer service skills.

Perks and Benefits:

  • Competitive Salary Offer
  • Opportunity to work with an Australian Client
  • HMO Medical and Dental after regularization
  • Paid Leave benefits after regularization (VL and SL)
  • 13th Month Pay
  • Quarterly and Yearly Company Events
  • Free brewed coffee on-site
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