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Careers at MDM

By joining us, you will become part of a dynamic and highly motivated team that works together to provide our clients with the highest possible level of commitment, service and experience within the BPO industry.
Dynamic means that we are capable of adapting to constant changes, while catering to the needs and challenges of our clients and the market. We are always looking for new ways to improve our performance and deliver value to our clients.
Commitment means that our team is loyal and dedicated to our clients and our organization. We always honor our promises, meet our deadlines, and exceed our expectations.
Service means that our main focus is providing the best possible solutions to our clients’ problems and needs. We always listen to our clients, understand their requirements, and deliver high-quality results.
Experience means that as MDM Systems staff, we are expected to be professional, and highly knowledgeable in our field of expertise. We always offer our clients sound and reliable guidance, based on facts and data, to help them make informed decisions in order to provide them with a seamless BPO outsourcing experience.
Dynamic means that we are capable of adapting to constant changes, while catering to the needs and challenges of our clients and the market. We are always looking for new ways to improve our performance and deliver value to our clients.
Commitment means that our team is loyal and dedicated to our clients and our organization. We always honor our promises, meet our deadlines, and exceed our expectations.
Service means that our main focus is providing the best possible solutions to our clients’ problems and needs. We always listen to our clients, understand their requirements, and deliver high-quality results.
Experience means that as MDM Systems staff, we are expected to be professional, and highly knowledgeable in our field of expertise. We always offer our clients sound and reliable guidance, based on facts and data, to help them make informed decisions in order to provide them with a seamless BPO outsourcing experience.

Search open positions now

  • Customer Service Representative (CSR)

    We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for processing orders and upselling, providing exceptional customer service by handling customer inquiries, resolving complaints, and offering support in a friendly and efficient manner. This position is full-time, with shifting schedules that may include weekends.

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  • Bookkeeper/Assistant Accountant

    We are seeking a meticulous and detail-oriented Bookkeeper/Assistant Accountant with experience in Microsoft ERP Business Central and Xero to support our finance team. You will need to have a strong understanding of the accounting process, specifically Accounts Payable (AP), Accounts Receivable (AR), bank reconciliation, and journal processing with intercompany transactions and ensuring compliance with financial reporting standards.

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  • CCTV Operator & Administrator

    The CCTV Operator and Administrator is responsible for monitoring, managing, and maintaining CCTV surveillance systems, ensuring the security and safety of the premises.

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  • Workforce Planner

    The Workforce Planner will support the Customer Hub teams by ensuring optimal staffing levels to meet customer demand and achieve service, sales, productivity, and cost targets. They will handle short-, medium-, and long-term forecasting, manage rosters, and monitor queue performance in real-time. The role involves post-roster reviews, driving continuous improvement, and developing workforce planning policies.

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